Refunds and returns

           Policy for Desert Peacock Studio

Refunds are only given for handmade items. 

Refunds are NOT given for drop-shipped items. 

Customers have 30 days to contact Desert Peacock Studio to file a complaint for missing or damaged items from the date of purchase

Items that have been worn, washed, or contaminated with odor cannot be returned. 

Return shipping will be provided by Desert Peacock Studio in the event of a company error.  Please contact the owner at virginia@desertpeacock.com to begin the return process. 

A refund will be given upon receipt of the returned item by Desert Peacock Studio. Please allow a few days for the return to be processed by your bank.

If your refund is not received as promised, please contact the owner at virginia@desertpeacock.com  and we will do our utmost to make it right. 

Thank you for shopping with us! 

 

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